This one-day course begins with a discussion of the differences between leadership and management and an acknowledgment that both are necessary for an organization’s success. Participants learn that, according to leadership expert John Kotter (Harvard Business School professor emeritus), management is coping with complexity, and leadership is coping with change. Participants learn the three key steps in management and leadership and then engage in focused activities to practice the three key leadership activities.
- Understand the difference between management and leadership.
- Know that effective organizations need both management and leadership.
- Know how to do the three key activities of the leader:
- Set direction
- Align constituencies
- Motivate and inspire.
- Be able to determine when to use management and when to use leadership.
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