Eliciting and Writing Effective Requirements

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Course Description:

Course Duration: 3 days

You will revisit the foundational concepts of business analysis and discuss the importance of requirements to project success. A deep exploration of requirements and requirements categories is

provided. You will learn how to perform a deep exploration of your stakeholders as a starting point to the requirements process. You will be presented with guidance and helpful instruction for planning and preparing for elicitation and documentation. A number of popular and common elicitation techniques are explored. The best practices for writing and documenting requirements are shared. A thorough presentation of requirements and solution validation is provided.

Note: This course is compliant with IIBA’s Business Analysis Body of Knowledge (BABOK® Guide) version 3 standard in business analysis and is aligned with and upholds the practices as discussed in PMI’s Business Analysis for Practitioners: A Practice Guide.   Included:

  • Full Student Guide
  • Requirements templates

Learning Objectives:

  • Understand the role of the business analyst and core competencies for performing successfully
  • Discuss the criticality of business analysis and requirements for successful project outcomes
  • Understand the main professional associations and standards supporting business analysts in the industry
  • Discuss the common problems with requirements and explore approaches to address these issues
  • Obtain a clear understanding of the various requirements types and the significance for eliciting each type
  • Demonstrate your ability to identify stakeholders
  • Explore various methods for understanding and analyzing stakeholders
  • Discuss and apply good planning practices to requirements elicitation efforts
  • Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques
  • Understand how to progress from elicitation to analysis to documentation
  • Write well-formed and validated requirements
  • Gain understanding of the best practices for writing quality requirements
  • Learn the technical writing techniques that apply directly to writing requirements documents
  • Discuss writing pitfalls, risks that impact requirements, and how to address them
  • Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation
  • Learn approaches for validating requirements
  • Understand the difference between validating requirements and validating the solution


No prerequisites – This course is suitable for both novice and experienced practitioners who desire to improve their skills at eliciting and writing effective requirements. It is recommended that participants complete the BA01 – Business Analysis Essentials course prior to enrolling or have equivalent experience.

Intended Audience: This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves.

Please contact us for a detailed course outline.