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  3. ITIL® 4 Foundation

ITIL® 4 Foundation

This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.

Classroom students will take the ITIL 4 Foundation certification exam in class on the last day. Students in live, instructor-led virtual sessions, will receive a voucher to schedule their exam via webcam proctor at their convenience.

WHAT YOU’LL LEARN

The course will help students to understand:

  • Key IT service management concepts
  • How ITIL guiding principles can help and organization to adopt and adapt service management
  • The 4 dimensions of service management
  • The purpose and components of the service value system
  • The activities of the service value chain and how the interconnect
  • Know the purpose of key ITIL practices
  • Preparation to sit the ITIL4 foundation examination

Please contact us for a detailed course outline.

This course is also available on our public schedule via Live Virtual Classroom:

Contact Us2495.00 USD3 Days
https://www.velocityknowledge.com/itil-4-foundation/

Get Course Information

(866) 543-0520
info@velocityknowledge.com

Why Choose Us

Velocity Knowledge is a new breed of Enterprise Learning Organization that brings collaborative learning strategies to its clients through classroom, virtual classroom and project-based modalities.

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(866) 543-0520

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  • About
  • Training
    • Information Technology
    • Business Analysis
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    • Project Management
    • Certifications
    • Public Schedule
  • Why Choose Us
  • Blog
  • Contact
  • Search